Description of Coaching:

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 Coaching is partnership (defined as an alliance, not a legal business partnership)

between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximise personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.

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 1)  Coach-Client Relationship:

 

 A. Coach agrees to maintain the ethics and standards of behaviour established by the International Coaching Federation “(ICF)”.  https://coachingfederation.org/credentialing/coaching-ethics/icf-code-of-ethics/  .

It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behaviour.

B. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.

D. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.

E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or  other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

F.  The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

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 2) Services

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Each coaching session is 60 minutes and will be conducted online unless otherwise arranged. A link for the session will be sent via email in advance. Any adjustments to the session format, such as in-person meetings, must be agreed upon in advance.

3) Schedule & Fees

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The schedule and fees will be agreed upon by email.

No-show Policy: A "no-show" for two appointments (without prior notification or rescheduling) will prompt a review to assess whether coaching remains suitable for the Client. Any unused sessions may be forfeited. 

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Hold on Remaining Sessions: If the Client has purchased a coaching package but is unable to use the remaining sessions, they may place their sessions on hold for a 3-month period. The Client must request this hold.

Payment Terms: The Client agrees to pay for coaching services before each session, unless otherwise specified in the coaching agreement.

4) Confidentiality

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The Coach-Client relationship, including any shared information (verbal or documented), is confidential under the ICF Code of Ethics. However, this confidentiality is not legally protected in the same way as doctor-patient or attorney-client privilege.
The Coach will not disclose information without the Client’s written consent. Communications via text and email are not encrypted and may not be confidential.

Exceptions to Confidentiality:

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-Coach will keep all information and records confidential, to the extent defined by the laws of the state/country in which Coach and Client reside. 
-Coach will not disclose any information pertaining to the Client without the Client’s written consent.
-Coach will notify appropriate mental health professionals and/or authorities if Client represents a danger to self or others.
-Coach may be a mandated reporter of child and/or elder abuse.
-Coach may share topics with other coaching professionals for training, supervision, and mentoring for professional development purposes without divulging any identifying Client information.

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5) Cancellation Policy

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The Client is responsible for notifying the Coach 24 hours in advance if they cannot attend a scheduled session. Failure to do so may result in the Coach charging for the missed session. The Coach will attempt to reschedule missed sessions in good faith.

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6) Limited Liability

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Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
The Client releases the Coach and associated parties from any liability or claims related to the coaching process.

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7) Entire Agreement

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This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

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8) Dispute Resolution

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to  30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

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9)  Severability

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If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions will remain valid and enforceable. Any invalid provision will be interpreted in a manner that makes it valid, to the extent allowed by law.

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10) Waiver

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Failure to enforce any provision of this Agreement will not be considered a waiver of that provision. Both parties retain the right to enforce any part of this Agreement at a later time.

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11) Applicable Law and Jurisdiction

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This Agreement shall be governed by and construed in accordance with English law. In the event of any dispute, the English courts shall have non-exclusive jurisdiction. The Client agrees to submit to the jurisdiction of the English courts, although both parties may mutually agree to resolve disputes through alternative dispute resolution methods (e.g.mediation)

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12) Binding Effect

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This Agreement is binding on the parties and their respective legal successors or assigns.

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